RATES
- Rates vary based on arrival date, occupancy, accommodation type and/or length of stay.
- The rates are per room per night. The taxes stipulated are not included. The stipulated V.A.T. is 10%
- Single or double occupancy per room and may be subject to change.
- Service charge is included.
DEPOSIT AND CANCELLATIONS
- Standard guarantee policy: a valid credit card is required at the time of booking in order to confirm the reservation.
- Deposits can be requested based on the room type and the rate reserved.
- Standard cancellation policy: cancellations should be received before 2pm Madrid time of the day prior to arrival in order to avoid penalty charge. Should this not be the case, one night penalty fee will apply. Exceptions may apply depending on room type and the rate reserved.
- For any early departure, the same rule will apply and the remaining of the stay will be charged.
ADDITIONAL OCCUPANCY POLICY
- 100 Euros charge applies for any third person from 12 years old and above staying in room. Based on maximum occupancy per accommodation.
- Signature Suites are excluded.
ARRIVAL AND DEPARTURE
- Guests may check in after 3:00 p.m.
- Check-out is at 12:00 noon.
- For arrivals prior to check-in time, pre-registration conditions may be requested in order to guarantee the room is available upon arrival.
- Changing facilities are available for early arrivals and late departures.
TRANSFERS
- Roundtrip transfers from/to Madrid Adolfo Suarez International airport are not included in our rates and have an extra cost of 138 EUR (VAT included) per way. Flight information may be provided at least 3 days prior to arrival. Exceptions may apply to specific room types and rates.
- Roundtrip transfers in a Bentley from/to Madrid Adolfo Suarez International airport are not included in our rates and have an extra cost of 231 EUR (VAT included) per way. Flight information may be provided at least 3 days prior to arrival. Exceptions may apply to specific room types and rates.
- For any assistance, please contact the property directly.
CHILDREN POLICY
- From 0 to 3 years old, complimentary baby cot.
- From 4 to 11 years old, sharing the parent’s room, complimentary extra bed or sofa bed (based on maximum occupancy per accommodation type).
PET POLICY
- Small and medium sized domestic dogs and cats, up to 33lbs (15kg) are allowed at one-time fee of 100 Euros (VAT included). Guide dogs may enter all areas of the hotel at no additional cost.
- Pets on a leash are welcome throughout the property, except at Sense spa.
- Pets policy consent form shall be signed upon arrival.
SMOKING POLICY
- In accordance with law 28/2005, passed by the Spanish parliament on 26 December 2005, regarding tobacco-related health measures and the regulation of the sale, supply, consumption and publicity of tobacco products, the hotel Rosewood Villa Magna is a non-smoking establishment.
- Smoking is permitted in designated areas only.
DRONE POLICY
- The enjoyment, safety and privacy of guests, residents, and associates is of primary concern to Rosewood Villa Magna. The use of unmanned aerial systems, or drones is strictly prohibited on or above the property.
CASH PAYMENT IMPORTANT INFORMATION
- Under the law 7/2012, art. 7, cash payments for amounts exceeding 1.000 EUR are not permitted. If the client acts as a natural person and certifies that he is a tax resident outside of Spain, the limit will be 10.000 EUR.