SENSE ETIQUETTE
Our spa environment is one of tranquility and relaxation. In consideration of other spa guests, we ask that you speak in a quiet voice and switch off mobile phones and pagers. If using headphones, please make sure the volume level is not audible to other guests. The spa is a non-smoking zone. Please be advised that it is good practice to shower before any treatment.
SENSE ARRIVAL
On arrival you will be supplied with a bathrobe, slippers and a locker for your personal belongings. Towels are offered throughout the spa and disposable underwear is available for all body treatments. Facilities include separate men’s and women’s locker rooms with relaxation area and vanities stocked with a variety of toiletries. A late arrival will reduce the length of the scheduled appointment. Animals are not allowed inside of the Sense Spa and Fitness Centre.
SCHEDULING & CANCELLATION
To schedule or to rebook, contact our Sense reception host at +971 2 813 5537 or at abudhabi.sensespa@rosewoodhotels.com who will be happy to assist you in choosing the right treatment.
All treatments should preferably be booked in advance to ensure availability.
If you wish to reschedule or cancel your booking, please be advised that 24 hours are required in order for us to accommodate your request, or two hours if the appointment is made on the same day.
No-shows or last-minute cancellations will incur a 100% charge.
Our Spa Reception will need valid credit card information to confirm any bookings.
HEALTH CONDITIONS & ALLERGIES
Kindly consult with your physician before taking any treatment or using our facility. If you have any allergies, please make sure to inform our Sense spa team.
Please note that pre-natal treatments are currently not available.
VALUABLES LOSS OR DAMAGE
We regret that we cannot be responsible for any loss or damage of personal items and valuables during your visit. Please refrain from wearing jewellery or valuables to the spa.
In the meantime, please do let me know if I can be of any further assistance.
We very much look forward to welcoming you to Sense, A Rosewood Spa.
Please be advised that it is good practice to shower before any treatment. Silence, peace and respect are part of our Sense spa philosophy. Please consider other guests’ space and privacy. Please silence any electronic devices you might have before entering the facility.
CHILDREN POLICY
Spa and Fitness areas are reserved for guests 16 years or older. Children are allowed in the Spa by appointment only and must be accompanied by an adult during their visit, with the written consent.
The use of the Spa facilities (sauna, steam room, cold mist shower, jacuzzi and relaxation lounge) is offered for children above 16 years old when accompanied by a parent or guardian.
FITNESS CENTER
It is not included in any Spa service or treatment unless you have booked a PT Session.
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Sense, A Rosewood Spa : 11:00 am to 9:00 pm
