COMMITMENT TO ACCESSIBILITY
Rosewood Hotel Group is committed to ensuring that persons with disabilities have access to the goods, services, privileges, advantages, and accommodations offered by Rosewood Hotel Group and its managed hotels and resorts, including those offered through our website, www.rosewoodhotels.com as well as in our hotels.
WEBSITE ACCESSIBILITY
As part of our commitment to accessibility, we strive to substantially conform our website to the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). If you encounter any difficulty using our website, please contact us at +1 888 767 3966.
HOTEL ACCESSIBILITY FEATURES
Below please find an overview of accessible hotel features. If you would like additional information or have any questions regarding the hotel’s facilities or how we may endeavor to accommodate you during your visit, please contact us at +1 888 767 3966.
Guestrooms and Hotel Corridors
- Accessible path of travel to the main lobby and guest rooms including elevator access
- Accessible guest rooms available with an accessible entrance, roll-in shower, and lever handles
- All guest room doors are equipped with raised letters and Braille signage
- All floors and corridors are equipped with visual and audible alarms
- Hotel elevators equipped with raised letters and Braille signage
- Communication features include:
- Visual and audible alarms
- TDD for visual telephone communications
- Telephone amplifier
- Door knocker light
Parking Lot and Hotel Entrance
- Designated accessible and accessible parking spaces
- Valet parking available for all guests
- Accessible path of travel from the parking lot and valet drop-off to main hotel entrance and lobby via an accessible ramp
- Accessible path of travel to accessible guest rooms via elevator access
- Accessible ramp available at hotel restaurant entrance at ground-level
- Assistance available for providing check-in or concierge services
Hotel Public Restrooms
- Main floor hotel public restrooms are accessible and provide a wheelchair-accessible stall and sink
- Main floor hotel public restrooms provide raised letters and Braille signage with the international symbol of accessibility
Fitness Center
- Accessible path of travel to fitness center using the guest elevator from the Lobby or guest floors to the 3rd floor and via a chair lift to the fitness level
- Accessible restroom and showers
- Accessible sauna and steam room
Meeting and Event Spaces
- Accessible path of travel to the meeting and event spaces from the hotel lobby guest elevator
- Equipped with visual and audible alarms
Pool
- Accessible path of travel from the hotel lobby through an exit to the pool area with an accessible ramp that provides access to the pool deck.
- Chair lift available for entry and exit of the hotel pool
Restaurant and Bar
- Accessible path of travel to restaurant and bar areas from the hotel lobby guest elevator
