To make the most of the spa experience, guests should follow spa etiquette and review the spa policy.
ARRIVALS
Treatments are carefully planned to accommodate each and every client. In the spirit of mutual respect, we kindly request that you arrive at least 15 minutes prior to your appointment in order to experience your full treatment time. Late arrivals will be finished within the scheduled treatment time while the fee will remain unchanged.
SPA AMENITIES
On arrival you will be supplied with a bathrobe, sandals and a locker for your personal belongings. Towels are offered through The Spa and disposable underwear is available for all body treatments. Facilities include separate men's and women's locker rooms with relaxation area and vanity offering a variety of toiletries.
ETIQUETTE
Our spa environment is one of tranquility and relaxation. In consideration of other spa guests, we ask that you speak in a quiet voice and switch off mobile phones. If using headphones, please make sure the volume level is not audible to other guests. The Spa is a non-smoking zone.
SPECIAL REQUESTS
Feel free to request your preference for a specific technician. Our trained staff professionals ensure you are properly draped throughout your service. If you need assistance with anything during your spa experience, such as an adjustment to lighting, sound, temperature or technique, please let your technician know. Deep tissue massage targets certain areas and is not the same as deep pressure. Our therapists will inquire on pressure, but we invite you to request adjustments throughout your service.
IN-SUITE TREATMENTS
Times and prices vary from the in-spa menu. Surcharges applies.
HEALTH
Please refrain from shaving before all body treatments and men's facials. To maximize the benefits of your spa experience, please inform us of any health issues, allergies or injuries that may make the treatment you have chosen unsuitable so that we may advise safer alternatives.
8:00 a.m. to 8:00 p.m.