SENSE ETIQUETTE
Silence, peace & respect are part of our Sense spa philosophy. Please consider other guest’s space & privacy. Please silence any electronic devices you might have before entering the spa area. Please be advised that we recommend you shower before any treatment to enhance your treatment benefits.
SENSE ARRIVAL
In order to give you enough time to complete your personal wellbeing questionnaire & enjoy our steam, sauna and whirlpool, we recommend that you arrive 45 to 60 minutes prior to the start of your treatment time. Late arrivals will affect the duration of your scheduled appointment.
SCHEDULING & CANCELLATION
To schedule or to rebook your treatment please contact our Sense spa host who will be available to assist you. All treatments should preferably be booked in advance to ensure availability.
Our Spa host will need valid credit card information to confirm any reservations. If you wish to reschedule or cancel your reservation, please be advised that 24 hours is required in order for us to accommodate your request, or two hours if the appointment is made on the same day. No-show or last minute cancellations will incur a 100% charge.
SENSE ATTIRE
Bathrobes, slippers and disposables are available at Sense spa for your treatment sessions.
Swimsuits or shorts are mandatory while enjoying the steam room, sauna or whirlpool.
HEALTH CONDITIONS AND ALLERGIES
Kindly consult with your physician before taking any treatment or using our facility. If you have any allergies, please make sure to inform our Sense spa team.
VALUABLES LOSS OR DAMAGE
Please secure your valuables.
Sense spa will not be responsible for any loss or damage during your visit.
Daily from 10 a.m. to 11 p.m.